Water Heater Repair & Service
From no hot water emergencies to routine maintenance, our plumbers keep your water heater running efficiently and reliably.
Common Causes of No Hot Water
No hot water can have several causes depending on your heater type. Here are the most common issues:
Pilot Light Out
GasFor gas heaters, the pilot light may have gone out and needs relighting.
Thermostat Issues
BothThe thermostat may be set incorrectly or malfunctioning.
Heating Element Failure
ElectricElectric heaters have elements that can burn out over time.
Gas Supply Problems
GasThe gas valve may be closed or there could be a supply issue.
Tripped Breaker
ElectricThe circuit breaker for an electric heater may have tripped.
Sediment Buildup
BothMineral deposits can insulate the tank bottom, reducing heating efficiency.
Water Heater Lifespan Expectations
Traditional tank water heaters typically last 8-12 years with proper maintenance. Factors that affect lifespan include water quality, usage patterns, and whether regular maintenance is performed.
Tankless water heaters can last 15-20 years or more. Their longer lifespan and energy efficiency make them a popular choice, though they have higher upfront costs.
Check your water heater's age by looking at the serial number on the manufacturer's label. The first two digits often indicate the year of manufacture.
Repair vs. Replacement
Consider Repair When...
- Unit is less than 8-10 years old
- Problem is a simple part replacement
- No visible tank damage or corrosion
- Repair cost is less than 50% of replacement
- First major issue with the unit
Consider Replacement When...
- Unit is 10+ years old
- Tank is leaking
- Repeated repairs needed
- Significant rust or corrosion visible
- Energy bills have increased noticeably
- Hot water demand has increased
Warning Signs of Failure
Rusty or discolored water
Tank corrosion, may need replacement soon
Rumbling or popping sounds
Sediment buildup hardening at tank bottom
Water pooling around the base
Tank leak, often requires replacement
Inconsistent water temperature
Thermostat or heating element issues
Water takes longer to heat
Reduced efficiency, possible sediment or element issues
Metallic taste or smell
Anode rod depleted, tank corroding
Maintenance Basics for Homeowners
Regular maintenance extends your water heater's life and maintains efficiency. Here's what you can do:
Test the pressure relief valve
AnnuallyLift the lever and let it snap back. You should hear water gurgling.
Flush the tank
AnnuallyDrain a few gallons to remove sediment buildup from the bottom.
Check the anode rod
Every 2-3 yearsReplace if more than 6 inches of core wire is exposed or it's coated with calcium.
Inspect for leaks
MonthlyCheck around connections, valves, and the tank base for moisture.
Check the thermostat
As neededRecommended setting is 120°F for safety and efficiency.
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